Refund & Cancellation Policy

Scaffold is a pure subscription service billed in USD. There are no credit packs and no stored balance. Each plan includes a monthly or yearly allowance that resets each period and does not roll over.

You can cancel at any time from the Stripe customer portal or by emailing support@srlprojeccts.shop. Cancellation stops future renewals. Your plan remains active until the end of the current billing period, after which it is not charged again.

• Because access is available immediately, subscription fees for the current period are generally non-refundable, and unused allowance is not refunded.
• If a payment was clearly charged in error, or you were double-billed, contact us and we will investigate and correct it.
• Where local consumer law gives you a statutory cancellation or refund right, we honour it.

If a generated blueprint isn't useful, regenerate it or adjust your description first — refining the same idea does not use extra allowance. If you still have a problem, email us and we'll help.

Email support@srlprojeccts.shop with your account email and the charge date. Approved refunds are returned to your original payment method by Stripe. Governing law: England and Wales.